Getting Started

Ops Dashboard

Operations control tower for the day.

The Ops Dashboard lists today's exceptions — delayed shipments, customs holds and demurrage risk — so the operations team knows what needs action.

Open in Info-X

The screen

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What each number means

  1. 1
    Operations Control Tower

    Today's date and operational overview.

  2. 2
    Today / 7d / 30d / Month-to-date / Custom

    Switch the period for every counter on this page.

  3. 3
    Delayed Shipments — 14

    Shipments behind schedule; +3 vs yesterday.

  4. 4
    Customs Holds — 7

    Containers held by customs; 3 require action today.

  5. 5
    Demurrage Risk — $48.2K

    Estimated demurrage on 12 exposed containers; +$6.1K.

  6. 6
    Open Exceptions — 23

    Unresolved issues; 6 unassigned. Down 5.

  7. 7
    Today's Revenue — $184K

    GP $42K, margin 22.8%; +12%.

  8. 8
    SLA Compliance — 94.2%

    Share of shipments meeting SLA (7-day rolling).

  9. 9
    Highest Priority Daily Events

    Feed of today's critical / high / medium events.

  10. 10
    Need ownership

    Number of events with no owner — 8.

  11. 11
    Severity badge

    CRITICAL, HIGH or MEDIUM priority.

  12. 12
    Shipment # / type / age

    Shipment number, event type (Vessel Rollover, Customs Hold…) and hours since it happened.

  13. 13
    Owner column

    Person or team owning the event; red 'Unassigned' needs an owner.

Hover a number to highlight its explanation. Click the screenshot to zoom.

Key areas

1

Period switcher

Today, Last 7d, Last 30d, Month-to-date or a Custom range.

2

Exception tiles

Delayed Shipments, Customs Holds and Demurrage Risk with change versus yesterday.

3

Action lists

Drill into each tile to see the shipments behind the number.

How to use it

  1. 1Open AI Insight → Ops Dashboard.
  2. 2Choose the period.
  3. 3Click a tile to work through the items requiring action.