Rates

Rate Agent

Chat with Mark, the AI rate discovery agent.

The Rate Intelligence Agent asks three quick questions in a chat and returns rates — no forms needed.

Open in Info-X

The screen

123456789

What each number means

  1. 1
    Rate Intelligence Agent

    AI agent 'Mark' that finds rates by chat.

  2. 2
    Start over

    Restarts the conversation.

  3. 3
    Ocean / Air / Domestic Trucking

    Pick the freight type to quote.

  4. 4
    Chat

    3 quick questions, then rates.

  5. 5
    Choose your move type

    First question the agent asks.

  6. 6
    Door to Port

    Pickup from shipper door, deliver to destination port.

  7. 7
    Port to Door

    Origin port to a USA delivery address.

  8. 8
    Port to Port

    Origin port to destination port (CY/CY).

  9. 9
    Rate recommendation

    Best rate (Contract · Spot · Shipez) appears here when answers are complete.

Hover a number to highlight its explanation. Click the screenshot to zoom.

Lookup result: pickup NEW YORK, NY 10003

After choosing Door to Port, entering NEW YORK, NY 10003 and clicking Lookup, Info-X lists the nearby ramps with trucking cost and distance.

123456789101112131415

What each number means

  1. 1
    Ocean Freight

    Mode for this search.

  2. 2
    Door to Port (ticked)

    Move type chosen: pickup from the shipper's door in the USA, deliver to the destination port.

  3. 3
    Port to Door

    Other option: origin port to a USA delivery address.

  4. 4
    Port to Port

    Other option: port to port (CY/CY), no trucking.

  5. 5
    Your answer

    Mark records your choice: Move type: Door to Port.

  6. 6
    Set up your lane / DOOR TO PORT

    Lane form for the chosen move type.

  7. 7
    Pickup door location (USA)

    Type a city, state or ZIP — here NEW YORK, NY 10003.

  8. 8
    Lookup

    Finds rail ramps / terminals near the pickup address and the trucking cost to each.

  9. 9
    Address match

    Suggested address: NEW YORK, NY, ZIP 10003.

  10. 10
    ✓ USNYC

    The pickup was mapped to origin port USNYC (New York).

  11. 11
    Selected ramp — CLOSEST

    USNYC New York, 11231 Redhook – New York, NY. Picked automatically as the closest ramp.

  12. 12
    $950.00 · 8 mi · $3/mi

    Trucking cost from your door to this ramp, its distance, and the per-mile rate.

  13. 13
    Other ramps

    07047 CSX Little Ferry (16 mi), 10303 GCT NYCT (20 mi), 07097 NS NJIT Croxton (22 mi)… each $950.00. Click a radio to use another one.

  14. 14
    Show ramps beyond 50 miles

    Lists the 15 farther ramps (9 are within 50 mi).

  15. 15
    Recommendation panel

    Stays empty until the lane and the 3 questions are answered; shows New York → · 40HC FAK so far.

Example search: Door to Port from New York, NY 10003

Ocean Freight → move type Door to Port → pickup door location NEW YORK, NY 10003 (Lookup maps it to the nearest ramp, USNYC Redhook, 8 mi, $950 trucking) → New York (USNYC) to Liverpool (GBLIV), 40HC, FAK → answers Medium / Lowest Cost / No preference. Here is the recommendation.

1234567891011121314151617181920212223

What each number means

  1. 1
    Ocean Freight

    Mode selected for this search (Air Freight and Domestic Trucking are the other tabs).

  2. 2
    Shipment summary

    Your answers turned into one request: Door to Port · New York (USNYC) → Liverpool (GBLIV) · 40HC · FAK.

  3. 3
    Pulling live rates

    Mark is querying the rate matrix for USNYC → GBLIV.

  4. 4
    Rates found — lowest $1,525

    Pickup trucking from NEW YORK, NY 10003 to the nearest ramp ($950.00) is already included; the lowest all-in rate is $1,525 per container.

  5. 5
    Urgency: Medium

    Question 1 of 3 — how urgent the shipment is (Low / Medium / High).

  6. 6
    Priority: Lowest Cost

    Question 2 of 3 — what matters most (Lowest Cost / Fastest Transit / Balanced).

  7. 7
    Carrier: No preference

    Question 3 of 3 — preferred carrier (MSC, CMA CGM, Maersk) or no preference.

  8. 8
    Door to Port badge

    Move type you chose in the first step.

  9. 9
    Lane

    New York → Liverpool.

  10. 10
    Container & commodity

    40HC container, commodity FAK (freight all kinds).

  11. 11
    Urgency & priority

    Echo of your answers: Urgency Medium, Priority Lowest Cost; Carrier No preference.

  12. 12
    Recommended

    The card Mark recommends as the best fit for your answers.

  13. 13
    Carrier & type

    ONE (Ocean Network Express), CONTRACT rate.

  14. 14
    $1,525.00 / container

    All-in price per 40HC including the $950 door pickup.

  15. 15
    14 days

    Estimated transit time.

  16. 16
    88% on-time

    Carrier's on-time reliability on this lane.

  17. 17
    Badges

    Best Price, Fastest and Recommended tags explain why this rate stands out.

  18. 18
    Alternative contract

    ONE contract #NYC0179N26, expires 2026-12-31 — $2,675.00 per container, 14 days, 96% on-time.

  19. 19
    Spot rate option

    ONE SPOT RATE — $2,981.77 per container, 19 days, 92% on-time.

  20. 20
    Vessel & dates

    OOCL CHONGQING · V 070E; departs (ETD) 16 Nov 2026, arrives (ETA) 06 Dec 2026.

  21. 21
    View More Rates (36)

    Opens the full list of all 36 rates found for this lane.

  22. 22
    Rate breakup

    Cost breakdown of the recommended rate (Ocean Freight, trucking, charges) — LIVE data.

  23. 23
    Start over

    Clears the chat and starts a new search.

View More Rates — all 36 rates

12345678910111213141516

What each number means

  1. 1
    All Rates · New York → Liverpool

    36 rates, sorted by lowest total, 40HC, trucking $950.00 included.

  2. 2
    Type filter

    Show All, Contract, Spot Rate or Shipez rates.

  3. 3
    Carrier search

    Filter by carrier name or SCAC code.

  4. 4
    Max transit

    Slider to hide rates slower than a chosen number of days.

  5. 5
    Min on-time

    Slider to hide carriers below an on-time percentage.

  6. 6
    36 of 36

    How many rates match the current filters.

  7. 7
    Rank #

    Position in the list; the arrow expands the rate details.

  8. 8
    Carrier

    ONE (SCAC ONEY).

  9. 9
    Type

    CONTRACT (from your rate matrix) or SPOT RATE (live market).

  10. 10
    Total — $1,525.00 CHEAPEST

    All-in price per container; the lowest is tagged CHEAPEST.

  11. 11
    Transit

    Days at sea, e.g. 14d.

  12. 12
    On-time

    Reliability, e.g. 93%.

  13. 13
    Source

    Where the rate comes from: RATE-MATRIX (contracts) or CARGORATES.AI (spot).

  14. 14
    Quote Now

    Creates a quotation from this rate.

  15. 15
    Spot rates

    Rows 5–10: ONE spot rates at $2,981.77 with 19–25 days transit and 92% on-time.

  16. 16
    Close

    Returns to the recommendation.

Key areas

1

Mode chips

Ocean Freight, Air Freight or Domestic Trucking.

2

Chat panel

Answer the agent's questions about lane, cargo and date.

3

Start over

Reset the conversation at any time.

How to use it

  1. 1Open Rate Agent.
  2. 2Pick a mode.
  3. 3Answer the 3 questions.
  4. 4Review the returned rates.